About this course
Course contents
Section 1
Module 1: Business Basics — What Is a Business, How It Works & Why It Matters
- Lesson 1.1: What Is a Business? Definition & Purposelesson
- Lesson 1.2: Needs, Wants & How Businesses Create Valuelesson
- Lesson 1.3: Goods vs. Services: The Two Main Types of Businesseslesson
- Lesson 1.4: How Businesses Make Money: Revenue, Costs & Profit Explained Simplylesson
- Lesson 1.5: Types of Business Ownership (Sole Proprietorship, Partnership, Company, Cooperative, Franchise)lesson
- Lesson 1.6: Formal vs. Informal Businesses & Why Registration Matterslesson
- Lesson 1.7: Key Functions Inside a Business (Sales, Operations, Finance, HR, Marketing, Customer Service)lesson
- Lesson 1.8: Who's Involved in a Business? Customers, Employees, Owners, Suppliers & Stakeholderslesson
- Lesson 1.9: Understanding the Business Environment: Market, Industry & Competitionlesson
- Lesson 1.10: The Business Life Cycle: Starting, Growing, Sustaining & Exitinglesson
- Lesson 1.11: Essential Business Vocabulary Every Beginner Should Knowlesson
Section 2
Module 2: Professional Communication & Workplace Etiquette
- Lesson 2.1: Verbal Communication Skills in the Workplacelesson
- Lesson 2.2: Written Communication: Emails, Memos & Reportslesson
- Lesson 2.3: Non-Verbal Communication & Body Languagelesson
- Lesson 2.4: Active Listening Techniqueslesson
- Lesson 2.5: Workplace Etiquette & Professional Conductlesson
- Lesson 2.6: Communicating Across Cultures & Diverse Teamslesson
- Lesson 2.7: Giving and Receiving Feedback Effectivelylesson
Section 3
Module 3: Time Management & Personal Productivity
- Lesson 3.1: Setting Goals & Priorities (SMART Goals)lesson
- Lesson 3.2: Prioritization Techniques (Eisenhower Matrix, ABC Method)lesson
- Lesson 3.3: Daily & Weekly Planning Systemslesson
- Lesson 3.4: Overcoming Procrastinationlesson
- Lesson 3.5: Managing Distractions & Interruptionslesson
- Lesson 3.6: Work-Life Balance Strategieslesson
- Lesson 3.7: Productivity Tools & Apps (Calendars, To-Do Lists)lesson
Section 4
Module 4: Teamwork & Collaboration Skills
- Lesson 4.1: Understanding Team Roles & Dynamicslesson
- Lesson 4.2: Building Trust & Rapport with Colleagueslesson
- Lesson 4.3: Collaborative Problem-Solvinglesson
- Lesson 4.4: Conflict Resolution in Teamslesson
- Lesson 4.5: Giving Constructive Feedback to Peerslesson
- Lesson 4.6: Working in Remote & Hybrid Teamslesson
- Lesson 4.7: Planning & Participating Effectively in Meetingslesson
Section 5
Module 5: Project Management Fundamentals
- Lesson 5.1: Introduction to Project Management & the Project Lifecyclelesson
- Lesson 5.2: Defining Project Scope, Goals & Deliverableslesson
- Lesson 5.3: Creating a Project Plan: Timeline, Tasks & Resourceslesson
- Lesson 5.4: Project Management Tools & Agile/Scrum Basicslesson
- Lesson 5.5: Monitoring Progress, Managing Risks & Handling Changeslesson
- Lesson 5.6: Closing a Project & Post-Project Reviewlesson
Section 6
Module 6: Problem-Solving & Decision-Making
- Lesson 6.1: Identifying & Defining Problems Clearlylesson
- Lesson 6.2: Root Cause Analysis (5 Whys, Fishbone Diagram)lesson
- Lesson 6.3: Brainstorming & Generating Solutionslesson
- Lesson 6.4: Evaluating Options & Making Decisionslesson
- Lesson 6.5: Critical Thinking in the Workplacelesson
- Lesson 6.6: Decision-Making Under Pressurelesson
- Lesson 6.7: Case Studies: Real Workplace Problem-Solvinglesson
Section 7
Module 7: Workplace Ethics & Professionalism
- Lesson 7.1: Understanding Workplace Ethics & Core Valueslesson
- Lesson 7.2: Honesty, Integrity & Accountability at Worklesson
- Lesson 7.3: Confidentiality & Handling Sensitive Informationlesson
- Lesson 7.4: Professional Appearance & Conductlesson
- Lesson 7.5: Avoiding Conflicts of Interestlesson
- Lesson 7.6: Diversity, Equity & Inclusion in the Workplacelesson
- Lesson 7.7: Recognizing & Reporting Workplace Misconductlesson
Section 8
Module 8: Resume Writing, Interviews & Career Readiness
- Lesson 8.1: Writing a Professional Resume/CVlesson
- Lesson 8.2: Writing Cover Letters That Stand Outlesson
- Lesson 8.3: Building a LinkedIn Profile & Effective Job Search Strategieslesson
- Lesson 8.4: Interview Preparation & Common Questionslesson
- Lesson 8.5: Interview Etiquette & Follow-Uplesson
- Lesson 8.6: Succeeding in Your First 90 Days on the Joblesson